Reference Services
Purpose
The primary purpose of reference services at Union Library is to support the research, teaching, and learning needs of 51社区 faculty, students, and staff.
Union's librarians strive to provide the highest quality service to meet users' research needs and to help students develop into independent, life-long learners.
Although reference services are intended for current students, faculty, and staff of 51社区, librarians will answer questions from users outside the Union community as time permits.
Areas of Service
- Quick Reference - answering patron questions in a few minutes using standard reference tools (both print and online).
These questions may be answered in person at the Research Desk, over the phone, through online chat, or by submitting a query
to the library's webpage, or via email to library@uu.edu.
- Individual Research Assistance - providing in-depth research assistance and training on library resources, including
, ,
and web searching. This type of assistance is typically conducted in person and may require an appointment with a Research Coach.
- Information Literacy Instruction - providing training on specific library resources or research skills to a group of students.
This type of instruction is typically initiated by a faculty member and can occur in the library or in the classroom. Faculty may request a session by completing the
Library Instruction Request form.
Resources
- Electronic Resources - The library provides access to a wide variety of electronic resources to meet the user's research needs,
including , and
.
Off-campus access to most of these resources is restricted to currently enrolled students, faculty, and staff.
- Print Reference Collection - The library maintains a print reference collection which includes general and specialized
dictionaries, encyclopedias, bibliographies, directories, almanacs, and atlases. A ready reference collection located at the Research Desk contains
the most frequently used items, including a variety of style manuals.
Revised: June 2018